Last Updated: March 2026
Welcome to helano, a platform operated by helano. Our website, accessible at helano, provides users with a variety of services including, but not limited to, information dissemination, community engagement, and e-commerce functionalities. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.
helano reserves the right to modify, suspend, or discontinue any aspect of the services at any time without prior notice. We will make reasonable efforts to notify users of significant changes, but it is your responsibility to review these Terms periodically for updates. Your continued use of the services following any changes constitutes your acceptance of the revised Terms.
Our services are intended for users who are at least 18 years old. By using our services, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features of our services, you may be required to create a user account. When creating an account, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify helano immediately of any unauthorized use of your account or any other breach of security. helano will not be liable for any loss or damage arising from your failure to comply with this obligation.
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the services, helano, or third parties, or for any other reason.
By using our services, you agree to comply with all applicable laws and regulations and to use the services only for lawful purposes. You agree not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the services, or which, as determined by helano, may harm helano or users of the services or expose them to liability.
You agree not to use the services to:
In addition to the Acceptable Use Policy, you are prohibited from:
Any violation of this section may result in immediate termination of your access to the services without prior notice and may subject you to civil or criminal liability.
All content, features, and functionality on the services, including but not limited to text, graphics, logos, images, as well as the design, selection, and arrangement thereof, are owned by helano, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the services for your personal, non-commercial use. This license does not include any resale or commercial use of the services or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the services or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
Any unauthorized use terminates the permission or license granted by helano. All rights not expressly granted to you in these Terms are reserved by helano.
Users may have the opportunity to submit, post, or otherwise transmit content through the services ("User-Generated Content"). By submitting User-Generated Content, you grant helano a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or have the necessary rights to the User-Generated Content you submit and that the use of such content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights. You agree to indemnify and hold harmless helano from any claims arising from your User-Generated Content.
helano reserves the right to remove or edit any User-Generated Content at its sole discretion, without notice, for any reason, including but not limited to violations of these Terms or applicable laws.
Some services may require payment of fees. By using such services, you agree to pay all applicable fees and taxes associated with your use of the services. All fees are non-refundable unless otherwise stated. helano reserves the right to change its fees at any time, with notice provided to you prior to the change taking effect.
You agree to provide accurate and complete payment information and to update such information as necessary to keep it accurate and complete. If your payment method fails or your account is past due, we may suspend or terminate your access to the services.
All payments shall be made in Euros (EUR) unless otherwise specified. You are responsible for any fees charged by your bank or payment provider in connection with your use of the services.
helano reserves the right to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that helano will not be liable to you or to any third party for any modification, suspension, or discontinuance of the services.
In the event of a material change to the services, we will make reasonable efforts to notify you. However, it is your responsibility to review these Terms periodically for updates. Your continued use of the services after any changes constitutes your acceptance of the revised Terms.
We may also impose limits on certain features or restrict your access to parts or all of the services without notice or liability.
To the fullest extent permitted by applicable law, in no event shall helano, its affiliates, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall helano’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the services.
These Terms are effective until terminated by either you or helano. You may terminate these Terms at any time by discontinuing your use of the services and destroying all materials obtained from the services. helano may terminate these Terms or suspend your access to the services at any time, without notice, for conduct that helano believes violates these Terms or is harmful to other users of the services, helano, or third parties, or for any other reason.
Upon termination, your right to use the services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If you have any questions about these Terms of Service, please contact us at:
helano
Torre Ocidente - Torres de Lisboa, Rua Tomás da Fonseca, Floor 12, Office 34, 1600-209 Lisboa, Portugal
Email: [email protected]
Phone: +3519626525812